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Job Title : Business Administrator Apprentice
Employer : Lapwing Education
Location : Ipswich, IP5 3SL
Position Type : Apprenticeship
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-01822
Vacancy Short Description : We are looking to increase our administration support capacity by providing someone with a great opportunity to develop their skills and work experience as they work towards Level 3 Business Administration within Lapwing.


Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Ideally applicants should have at least 4 GCSEs including English and maths at grades 9- 4 for a Level 3 Apprenticeship and 9-3 for a Level 2.
Proof of qualifications will be required before you can be accepted onto the apprenticeship.
PLEASE NOTE: All applicants regardless of entry requirements will be emailed an Initial Assessment to complete as part of the recruitment procedure. This is an online assessment in English and maths and can be completed at your preferred location remotely. Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, will be offered further advice and guidance to support their application and may be invited to complete an assessment at one of the campuses
Vacancy Full Description :
The Apprentice Administrator is a central office-based role which will contribute to the smooth running of the organisation, both in terms of administration and communication, both internally and externally. The post holder’s duties will support an established Education Support Administrator and a Project Compliance Officer and will receive on the job training and mentoring from both these colleagues.

The post holder will provide administration support to the Minding The Gap project, funded by the European Social Fund and National Lottery Community Fund, as and when directed by senior management.


Education and project support
• Monitor, respond and direct incoming enquiries (emails and calls)
• Support the education team with administration related to student programmes
• Maintain accurate student attendance tracking daily
• Co-ordinate research and booking of appropriate venues for student activities
• Quality control – monitor actions required of delivery staff e.g. student questionnaires, session plans, reviews and case studies and chase up any missing student information
• Provide administration support for qualifications/exams (City and Guilds, AQA) including student registration, ordering of exam papers, etc. as directed by the Examinations Officer
• Scan documents for filing electronically into student folders
• Using the student timetable and the attendance tracker, create invoice preparation sheets on a monthly basis for finance team to then raise invoices to funders
• Maintain and update student contact details spreadsheet
• Co-ordinate production and posting of student certificates
• Maintain stocks and order stationery and teaching supplies/resources
• Maintain electronic archive of student files on an annual basis
• Support the administration process related to project reporting on a monthly basis or as/when required for grant funded projects such as Minding The Gap

Human Resources
• Collate job applications for shortlisting and arrange interviews as directed
• Carry out administration related to new staff including requesting DBS checks
• Co-ordinate requests for employer references for applicants and new staff
• Co-ordinate completion and collation of staff timesheets, mileage and expense claims on a monthly basis
• Maintain master record of laptops / mobile phones issued to colleagues
• Maintain staff training records as directed

• Check answerphone, answer telephone calls, taking messages for the team when they are busy or handling call if able, responding sensitively to calls from students and families
• Meet and greet students and visitors and be first point of contact for external enquiries
• Book meetings, co-ordinate attendees and take meeting minutes
• Administrate individual room bookings for student sessions or meetings
• General support to ensure efficient running of office operations/systems
• Contribute to the organisation of events
• Maintain office displays, bookshelves and filing within the office
• Monitor and purchase refreshments for the office as required
• Maintain signing in books
• Undertake such other duties as may reasonably lie within the scope of this post to ensure the effective administration of Lapwing’s operations

This job description is not necessarily exhaustive and may be subject to review by the CEO & Head of Education in conjunction with the post holder.

Number of Positions Available : 1
Working Week : Monday to Friday Times and Hours TBC
Salary : £ 206.25 (Weekly)
Application Deadline Date : 30/01/2022
Possible Start Date : 07/02/2022
Personal Qualities : Ability to use own intiative
Flexible approach to work
Well presented, polite and well spoken
Skills Required : Ability to work as part of a team
Excellent interpersonal skills
Excellent communication skills
Ability to prioritise tasks
Excellent organisational skills
Good problem solving
IT Skills and Competent on Microsoft Office

Future Prospects : The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
Training to be Provided : No regular college attendance required.
Training for all job specific tasks will be given. In addition the apprentice will have the support and guidance of a qualified assessor from the college, who will make on-site visits every 6-8 weeks
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