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Job Title : Apprentice Receptionist
Employer : Orchard Medical Practice
Location : IPSWICH, IP4 2PZ
Position Type : Apprenticeship
Sector : Professional Studies
Vacancy Reference : VAC-01820
Vacancy Short Description : This is an exciting opportunity to start a career within a Primary Care Health setting. The role is varied, interesting and very often challenging. We need you to help us deliver a first class service to our patients


Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Ideally applicants should have at least 4 GCSEs including English and Maths at grades 9- 4 for an Advanced Apprenticeship and 9-3 for an Intermediate. Apprentices need to be employed for minimum of 30 hours a week in the industry with a contract of employment.
Proof of qualifications will be required before you can be accepted onto the apprenticeship.
PLEASE NOTE: Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, may be offered an appointment to come into college (Ipswich or Suffolk Rural (Otley) campus) and sit an online assessment to confirm program suitability.
Vacancy Full Description : Deal with patients, visitors and other health professionals either face to face, on the phone or by email
Use computerised patient record system
Carry out scanning duties for paper based communications
Process all post and electronic communications on the day they arrive
Liaise with other team members such as registrations and read coding
Book appointments
Signpost patients to appropriate clinician/service
Number of Positions Available : 3
Working Week : 8.5 hours per day inclusive of a 1 hour lunch break Our working day is between 8am and 6:30pm you wi
Salary : £ 200.00 (Weekly)
Application Deadline Date : 30/01/2022
Possible Start Date : 07/02/2022
Personal Qualities : Understanding and patient
Willing to learn
Skills Required : We are happy to consider applicants who have qualities and not necessarily qualifications to make a great receptionist!
We do ask that the applicant has a good command both written and verbal of the English language - The ability to use a keyboard and an understanding of computer language and systems is also essential.
Interpersonal Skills are also essential.
Future Prospects : There are exciting opportunities to develop skills further with some of our past apprentices having become Medical Secretaries, Health Care Assistants, Trainee Nurse and Administrators.
Training to be Provided : Qualification: Customer Service Practitioner Level 2 Standard College Attendance: All assessment and training is undertaken in the workplace Training for all job specific tasks will be given. In addition the apprentice will have the support and guidance of a qualified assessor from the college, who will make on-site visits every 6-8 weeks. There may be the occasional need to attend either the Ipswich or Rural Suffolk (Otley) campus for short training courses and tests.
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