Job Title : Apprentice Letting Agent
Employer : Goddard & Co
Location : Ipswich, Suffolk, IP4 2AP
Position Type : Apprenticeship
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-01738
Vacancy Short Description : An ideal opportunity to begin a career as a lettings agent for a successful Ipswich based independent company undertaking the Customer Service Level 2 Apprenticeship Standard
Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Ideally applicants should have at least 4 GCSEs including English and maths at grades 9- 4 for a Level 3 Apprenticeship and 9-3 for a Level 2.
Proof of qualifications will be required before you can be accepted onto the apprenticeship.
PLEASE NOTE: All applicants regardless of entry requirements will be emailed an Initial Assessment to complete as part of the recruitment procedure. This is an online assessment in English and maths and can be completed at your preferred location remotely. Currently, due to COVID19 we are not offering Initial Assessment appointments at either campus. Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, will be offered further advice and guidance to support their application if required.
Vacancy Full Description : Role and responsibilites to include the following:
Understand the different needs and priorities of your customers and the best way to manage their expectations, recognising and knowing how to adapt style to be highly effective.
Meeting regulations and legislation.
Understand your role and responsibility within your organisation and the impact of your actions on others.
Know the targets and goals you need to deliver against.
Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
Dealing with customer conflict and challenge
Demonstrate patience and calmness.
Show you understand the customer’s point of view.
Number of Positions Available : 1
Working Week : Mon-Fri 9am -5.30pm Sat 9am -12.30pm 1/2 day off lieu of Saturday
Salary : £ 175.00 (Weekly)
Application Deadline Date : 31/05/2021
Possible Start Date : 07/06/2021
Personal Qualities : iAbility to use own initiative
Flexible approach to work
Well presented, polite and well spoken
Skills Required : A full driving licence is essential
Ability to work as part of a team
Excellent interpersonal skills
Excellent communication skills
Ability to prioritise tasks
Excellent organisational skills
Good problem solving
Future Prospects : The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
Training to be Provided : Qualification: Customer Service Practitioner Level 2 Standard College Attendance: All assessment and training is undertaken in the workplace Training for all job specific tasks will be given. In addition the apprentice will have the support and guidance of a qualified assessor from the college, who will make on-site visits every 6-8 weeks. There may be the occasional need to attend either the Ipswich or Rural Suffolk (Otley) campus for short training courses and tests.
Other Information : This role can be fast paced with the need to be flexible in your working hours
Applicants will be expected to travel to locations and therefore require a full UK Driving Licence
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