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Job Title : Customer Service Apprentice
Employer : Logistic Planning Services Ltd
Location : Felixstowe, IP11 3HG
Position Type : Apprenticeship
Vacancy Reference : VAC-01660
Vacancy Short Description : We are looking for an apprentice to work under the lead CSR and learn the container industry from the CSR point of view. This is an exciting opportunity for someone to begin a career and learn the operational side of container haulage


Qualifications Required : Entry onto the apprenticeship is subject to a thorough initial assessment to establish course suitability. Ideally applicants should have at least 4 GCSEs including English and maths at grades 9- 4 for a Level 3 Apprenticeship and 9-3 for a Level 2.
Proof of qualifications will be required before you can be accepted onto the apprenticeship.
PLEASE NOTE: All applicants regardless of entry requirements will be emailed an Initial Assessment to complete as part of the recruitment procedure. This is an online assessment in English and maths and can be completed at your preferred location remotely. Currently, due to COVID19 we are not offering Initial Assessment appointments at either campus. Those without the stated entry requirements or awaiting GCSE/GCSE retake grades, will be offered further advice and guidance to support their application if required.
Vacancy Full Description : The successful applicant will be supported and trained at the work place to reach competency in the following duties:

1. Learn the TOPS in house system
2. Liaise directly with customers
3. Deal directly with suppliers
4. File documentation; scan PODS; collate documents for customers.
5. Understand container restitutions
6. Use micro soft office
7. Complete data input duties.
Number of Positions Available : 1
Working Week : Hours TBC Mon-FRi
Salary : £ 161.25 (Weekly)
Application Deadline Date : 30/07/2021
Possible Start Date : 16/08/2021
Personal Qualities : Able to work as part of a busy team, be outgoing and respect the Management chain. It is also benefical to be smart and punctual.
Skills Required : Ability to work as part of a team
Excellent interpersonal skills
Excellent communication and telephone skills
Ability to prioritise tasks
Excellent organisational skills
Good problem solving
Future Prospects : Permanent Employment
Training to be Provided : Customer Service Practitioner Standard Level 2 including Functional Skills in Maths and English if required
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